Terms of service

Welcome to GloVia! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • GloVia (“we,” “our,” or “us”) is an online skincare store that connects customers to quality skincare products from various brands.
  • By accessing or purchasing from our website, you agree to comply with these Terms of Service.
  • We may update these terms at any time. Continued use of our site means you accept the updated terms.

2. Products & Availability

  • We make every effort to display accurate product information (descriptions, images, pricing, etc.). However, we cannot guarantee that colors, packaging, or product details will appear exactly as shown.
  • Product availability may vary, and we reserve the right to discontinue items without prior notice.

3. Orders & Payments

  • By placing an order, you confirm that all details you provide are true, complete, and accurate.
  • Payments must be made using the payment methods available on our site.
  • We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is detected.

4. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location.
  • We are not responsible for delays caused by third-party couriers or unforeseen events.

5. Returns & Refunds

  • Our Refund & Return Policy applies to all purchases. Please review it carefully.
  • We do not accept returns on opened or used skincare products (for hygiene reasons).

6. Intellectual Property

  • All content on the GloVia website (logos, images, text, product descriptions, etc.) is the property of GloVia or our partners and cannot be used without permission.

7. Limitation of Liability

  • GloVia is not responsible for any allergic reactions, skin conditions, or side effects that may occur from using products purchased on our site. Always do a patch test before use and consult a dermatologist if unsure.
  • To the fullest extent permitted by law, GloVia shall not be liable for indirect, incidental, or consequential damages related to your use of our website or products.

8. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of Poland.

9. Contact Us

  • For questions, concerns, or complaints, reach out to us directly